Career Opportunities: Join The Best Backyard Team

NOW HIRING FOR SPRING / SUMMER 2025 ROLES 

We are currently looking for remote part-time customer service / sales assistants - more details below. 

We are now hiring for roles to support us during our busy Spring & Summer period. 2025 will be our biggest year yet and we need your help to make sure we provide customers with a great experience before and after they purchase!

At The Best Backyard, we're more than just an outdoor furniture and kids outdoor play retailer. We are a team passionate about creating magical moments for families across Australia. As a rapidly growing business, we're always on the lookout for dedicated individuals who share our love for outdoor fun, quality products, and making a positive impact. If that sounds like you, then we'd love to hear from you!

See Current Job Opportunities

Why Work With Us?

  • Be Part of Something Special: At The Best Backyard, you'll join a fast-paced, dynamic team that’s making a real difference in the way families enjoy their outdoor spaces. From wooden play centres, cubby houses, swing sets and outdoor play kitchens to premium outdoor furniture, our products are designed to elevate everyday life.

  • Varied Opportunities: Whether you're interested in customer service, marketing, logistics, or product development, we offer a range of roles that cater to different skills and career aspirations. As we grow, so do the opportunities for our team members.

  • Rewarding Environment: We believe that work should be rewarding and fulfilling. Our team enjoys a supportive environment where contributions are valued, creativity is encouraged, and personal growth is nurtured. You’ll be part of a company that truly cares about its people.

  • Giving Back: At The Best Backyard, giving back is at the heart of what we do. We proudly support community initiatives, partner with local charities, and donate products to those in need. We are also committed to sustainability and reducing our environmental footprint. 

Who are we looking for? 

We’re searching for passionate individuals who are eager to make an impact. If you’re a team player with a positive attitude, a love for outdoor living, and a desire to grow alongside a vibrant company, we’d love to hear from you.

Where are we located?

Our head-office is in Sydney and that's where our main office and warehouse is based, but we also have distribution centres in Melbourne and Brisbane. Most of our product specialists and customer service team currently work remotely.  

Current Job Opportunities (updated August 2025)

We regularly update our careers page with new opportunities, so keep an eye out for the latest roles. If you don’t see something that suits your skills, feel free to reach out and introduce yourself – we’re always keen to meet talented people who share our vision.

Spring / Summer 2025 Roles

Hiring for New Retail Store Opening in Early 2026

Customer Service & Sales Team Member

Location: Sydney or Remote (remote preferred) 
Type: Part-Time (initially from September 2025 to Feb / March 2026 with potential for ongoing work)
Positions Available: 2 part-time positions currently available 

Summary: 
As a Customer Service & Sales Assistant at The Best Backyard, you will be the first point of contact for our customers, providing exceptional support and expert advice on our range of outdoor products.

Your role will involve assisting customers with inquiries, processing orders, and offering guidance on product selection to help families create the perfect outdoor experience. This role is perfect for individuals who are passionate about customer service, enjoy problem-solving, and have a keen interest in outdoor play and outdoor living products.

Whether you're working from our Sydney office or remotely, you’ll be a vital part of a supportive, growing team.

What you’ll do:

  • Respond to pre-sale enquiries via phone, email, and live chat
  • Guide customers through product selection and provide expert advice
  • Process orders accurately and handle customer service issues promptly
  • Deliver a positive sales and service experience that builds trust and repeat business
  • Work closely with the team to improve customer experience

What you’ll need:

  • Previous experience in a customer-facing role (retail, sales, or service)
  • Confidence handling phone calls, emails, and live chat
  • Strong problem-solving skills and ability to multitask
  • A friendly, approachable manner and professional communication skills
  • Comfortable using software tools and working online
  • If working remotely: a quiet, dedicated workspace and reliable high-speed internet

Hours: 
Flexible part-time (minimum 15 hours per week). Some early evening and Saturday shifts are available. We can accommodate work during school hours for parents with children for example. . 

Ready to Join Us? Submit an Online Application
 Scroll down and complete the online application form & a member of our team will be in touch very soon!

Retail Sales Consultant

Location: Sydney
Type: Full-Time

Summary:
Join The Best Backyard as a Retail Sales Consultant and be part of our exciting new showroom set to open in early 2026. As a key member of our sales team, you will play a crucial role in creating an exceptional in-store experience, guiding customers through our diverse range of outdoor play equipment, furniture, and sensory toys. We are looking for experienced retail professionals who are passionate about helping families create beautiful and functional outdoor spaces. In this role, you will provide personalised advice, build lasting customer relationships, and contribute to the success of our newest venture. If you thrive in a dynamic retail environment and are eager to be part of a growing business, this opportunity is for you!

Ready to Join Us?

If you’re ready to be part of a team that values creativity, community, and fun please send your resume to careers@thebestbackyard.com.au or complete the form below to submit your application. We look forward to hearing from you!

Submit Application

Let’s create memorable backyard moments together!