Customer Reviews

What Customers Are Saying About Us

At The Best Backyard, we’re proud to be an independent, family-owned business who put our customers at the heart of everything we do. We combine expert advice with high-quality products to help families create memories in their outdoor spaces.

From selecting the perfect outdoor furniture or kids play equipment to ensuring a smooth online shopping experience, we’re here to provide personalised care every step of the way.

Your feedback is incredibly important to us. We love hearing how our products have transformed your backyard into a place for fun, relaxation, and togetherness. Take a moment to read what others have shared, and if you’ve had a great experience, we’d love for you to tell us about it!

Based on 113 reviews
76%
(86)
18%
(20)
3%
(3)
2%
(2)
2%
(2)
Outdoor storage

Easy to assemble - no need for two people. Waterproof. Stylish. Perfect to hold eight chair cushions. I recommend this product.

Good product

Good product easy to install great price
Delivery service great
Communication great
Thank you

Great choice

Very happy with our new 830L Outdoor Storage Box. Large enough to fit our gear and proven to be waterproof following the recent heavy downpours.

Great Product - huge setup.

The finished product is amazing- the wood is lovely quality and very sturdy. The added bonus of the play pieces; pots, wind-chimes, gardening tools and paint pens also make it a good buy, as it’s ready to go once assembled. It feels like a piece that’s will be long lasting.

However, before you buy be aware that set up is time consuming. The site says flat packed and 2 hours for 2 adults. They aren’t kidding. Two adults are required to get everything square, the assembly is piece by piece and there are easily 50 individual pieces (see photo below) and over 100 screws. If you don’t have a drill, the assembly with a screw driver would take way longer than 2 hours.

It’s a great finished product- I’d recommend it, but just be considerate of the setup!

Easy to put together, good quality for the cost

Sunrise Sand & Picnic Table & Umbrella

Great table for the little grandchildren to play on. They love sand & water play. Wash it down for their lunchtime picnic - fantastic.
I’m so impressed with the service, attention & deliver from The Best Backyard company.
I made a mistake with my order, received a return call from my phone message, order was very quickly adjusted & delivery was within 2days. Super quick - Thank you so much my grandson was so excited to receive his birthday present.

Great value

Really pleased with our outdoor setting. It was such a great price, and I am very happy with the quality. The whole process was easy and efficient. I will definitely be dealing with this company again.

Perfect size

Easy to put together, light enough to be easily moved but robust enough to store my garden hand tools, fertilizer and spray bottles. Very pleased with this product.

Perfect

The outdoor storage box is exactly as described, easy to assemble also

Good strong box, top and sides

Box is perfect for outdoor use on a flat concrete or similar surface. It assembles with ease and solid top and sides. The downfall is the base which is thin and sits inside the box rather than securely attached. Otherwise it is a great box.

Great storage crate

Perfect dimensions and holds so much! Great value 👍 Free delivery was a bonus and it came so quickly.
Assembly instructions would have been better if there were written instructions as well as the pictures.

School Equipment

We received prompt service in receiving the ordered cubby house from The Best Backyard! Very pleased with the quality of the item, thanks for making many of our Prep students very happy!

Plum lookout tower

Love the play centre absolutely fantastic.
I had numerous queries they could not do enough to help quick responses. Would buy from them again and do very highly recommend

Waterproof Outdoor Storage Box

After viewing the item on line I was contacted by Sam who helped me through the checkout process and eventual purchase. The item holds our outdoor furniture cushions - so the dogs don't use them as there bedding! It was easy to put together - in all of ten minutes or less - and seems sturdy enough too. Glad I found the website and thankful for the customer service provided.

Functional, weatherproof and sturdy

Purchased the taupe, but the colour is darker than appears in the photos. Will match decor okay. A little smaller than expected but will serve the purpose. Excellent service and prompt delivery from Best Backyard.

Love my loungers!

Easy to assemble, nice and sturdy, and they look great! Also very comfortable and not too low on the ground.

Great quality and price

This is the second Bestway inflatable pool bed I have had. I have had many other inflatable beds, but none have matched up to the price, quality and comfort of the bestway. It’s also great if you don’t want to get your hair wet but want the option of dipping your legs in the water 😃

Good chairs with limited instructions

I purchased four chairs and got much better at putting them together with practice. The first chair, however, was like wrestling an outdoor Ikea monster. The diagrams are unclear, there are no (zero) written instructions, so every part of the assembly required some trial and error with some steps easy to work out and others annoyingly difficult.
I suppose it might be possible for one very fit young contortionist to assemble a chair on their own but I did not fit into that category and required another pair of hands on multiple occasions. Note: As stated, no instructions meant no sign of how many people were required.
Once assembled, the chair looked good and was sturdy enough for its rated weight. It was impossible, however, to tighten everything up and end up with all four legs touching a tiled surface simultaneously. Fortunately, that didn't matter as they were intended for a grassy area where the unevenness of the build didn't matter and the bottoms of the legs are wide enough that they don't bury themselves in a firm lawn.

Comfy lounges, very good quality and easy to keep clean.

Very easy to assembly. Sturdy and as advertised

Great storage box

Easy to put together and looks great!

Tower with swing set

Delivery was fast ,
Instructions easy to follow and packaging was easy and all numberd by steps ,
We used a drill it made it easy.
Happy with final product.
But smaller than I imagined and would like the swings to be higher, great for kids not so tall .

Very happy with it

Strong and sturdy box. the lid hold well open. Quite spacious. Some written instructions and not just drawing would have helped put it together.