Customer Reviews

What Customers Are Saying About Us

At The Best Backyard, we’re proud to be an independent, family-owned business who put our customers at the heart of everything we do. We combine expert advice with high-quality products to help families create memories in their outdoor spaces.

From selecting the perfect outdoor furniture or kids play equipment to ensuring a smooth online shopping experience, we’re here to provide personalised care every step of the way.

Your feedback is incredibly important to us. We love hearing how our products have transformed your backyard into a place for fun, relaxation, and togetherness. Take a moment to read what others have shared, and if you’ve had a great experience, we’d love for you to tell us about it!

Based on 98 reviews
76%
(74)
17%
(17)
3%
(3)
2%
(2)
2%
(2)
Love my loungers!

Easy to assemble, nice and sturdy, and they look great! Also very comfortable and not too low on the ground.

Great quality and price

This is the second Bestway inflatable pool bed I have had. I have had many other inflatable beds, but none have matched up to the price, quality and comfort of the bestway. It’s also great if you don’t want to get your hair wet but want the option of dipping your legs in the water 😃

Good chairs with limited instructions

I purchased four chairs and got much better at putting them together with practice. The first chair, however, was like wrestling an outdoor Ikea monster. The diagrams are unclear, there are no (zero) written instructions, so every part of the assembly required some trial and error with some steps easy to work out and others annoyingly difficult.
I suppose it might be possible for one very fit young contortionist to assemble a chair on their own but I did not fit into that category and required another pair of hands on multiple occasions. Note: As stated, no instructions meant no sign of how many people were required.
Once assembled, the chair looked good and was sturdy enough for its rated weight. It was impossible, however, to tighten everything up and end up with all four legs touching a tiled surface simultaneously. Fortunately, that didn't matter as they were intended for a grassy area where the unevenness of the build didn't matter and the bottoms of the legs are wide enough that they don't bury themselves in a firm lawn.

Comfy lounges, very good quality and easy to keep clean.

Very easy to assembly. Sturdy and as advertised

Great storage box

Easy to put together and looks great!

Tower with swing set

Delivery was fast ,
Instructions easy to follow and packaging was easy and all numberd by steps ,
We used a drill it made it easy.
Happy with final product.
But smaller than I imagined and would like the swings to be higher, great for kids not so tall .

Very happy with it

Strong and sturdy box. the lid hold well open. Quite spacious. Some written instructions and not just drawing would have helped put it together.

water play pool sand and splash activiry table and chair

great for a baby to play in with shade especially in Darwin weather

Great service great product

Excellent product the grandkids love it the whole order and delivery was so good I highly recommend this product and the best back yard for their good service 5stars

Box

I was very excited to receive this
It was easy to assemble and it was exactly what I had been looking for to store all my outdoor cushions and I’m thinking of getting another to store pool toys
It’s such a good size ,sturdy yet light and looks neat on the veranda or around the side of the house

Thank you for your product and fast delivery

Comfortable chair, very good quality

Comfortable chaise lounge that dries quickly. Heavy chair due its quality. Built in rollers on the back legs are great! Gave it a 4 only because it’s quite expensive. But you do get what you pay for.

Great service

Great product easy assembled

Napa Outdoor Lounge Review

Great quality for the price! Comfortable and easy to assemble. Delivery comes in two parts, and one part came over a week later than the other.

outdoor storage box

brilliant product & well priced. i highly recommend it if you are after one and dealing with The Best Backyard company is great.

Outdoor storage solution

This box provides us with the capacity and durability to store items for outdoor table & chairs set.
Assembly instruction leaflet provides clear & logical instructions for ease of assembly

waterproof and easy to assemble

took 5 minutes to assemble. Properly waterproof. Will buy two more

The base of the storage box is very flimsy. If I had known this I would not have purchased this storage box. If i wanted to keep some items in the box whilst moving it, the base will fall out.

A nice big box

Easy to put together and so far is nice and weatherproof

It is exactly what we wanted! Thanks Best Backyard. Service was great and delivery prompt.

Perfect Storage Solution

This storage box is just what I was looking for. I can fit all of my gardening equipment and there is still space left!
Best of all I was able to put it together by myself. Perfect!!